Posted on 8th May 2018 at 08:52
Hotels and hospitality are defined by their people. It’s a customer-driven industry, and the people within the business are the key to success. If a hospitality business takes care of its staff, then they will look after the clients. Happy clients lead to a growing, thriving business. You get the idea. But while the role of HR in some other businesses might seem simple, there are a few differences for this vibrant and ever-changing industry. So, what is the role of HR in hospitality, and how can your business use it to succeed?